Rapid Response Support Solutions
ENS provides rapid response support services to business critical infrastructures used to carry electronic trading data. This combines practical industry experience with proven methodologies to provide a level of service, which is currently unrivalled within the industry. Clients have instant access to support staff with an intimate knowledge of all client networks. This enables fault diagnosis to be initiated immediately, either by remote access or by site visit.
Value Added Support & Management
ENS clients' benefit from a comprehensive service, incorporating proven corporate business practices to ensure maximum production environment integrity. Clients also gain a greater understanding of the health and performance of their environment, placing them in an advantageous position when considering expansion and the ability to deliver new services.
ENS provides technical based consulting services offering relevant solutions to business critical areas. From consultancy through to research, planning implementation and project management, ENS aims to help clients achieve their business driven goals.
ENS's network design solutions are based on our "Clean Model" methodology, which incorporates high availability, maximum performance and resilience as its foundations. (The concept of the clean model architecture comes from the need to implement an electronic trading network in a completely different manner employed when implementing a traditional network).
ENS understands the security implications surrounding Internet connections to a trading network carrying sensitive data; therefore, all sites currently under ENS management access the Internet via a Firewall that is managed as part of the client Support contract. ENS offers effective solutions to the specific issues posed through Internet Services in the Electronic trading arena.
ENS can have a positive, tangible impact to the performance, resilience and manageability to a clients' infrastructure, through ISV integration. We appreciate that the demands of most trading rooms are largely driven by the traders themselves, but ISV products have differing architecture and mechanisms but still need access to the same users and exchanges. ENS has a proven track record in designing electronic trading infrastructures where several ISV systems require integration on to the same network.